JD
Jolize D
1 reviews | Active since Jan 2018
19 Nov 2019, 15:15
No response at Absa email
I have, at two occasions, emailed Absa at *** for queries, and both times they didn't respond. Found the email address on their Vehicle Finance website. The last time was on 13 Nov, when I wanted to change my statement preference from post to email. Also NO RESPONSE.
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Absa's replyOfficial
20 Nov 2019, 13:10 Dear Jolize Damant Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards, Rezona Louw Group Customer Care
Absa's reply20 Nov 2019, 13:10
Official
Dear Jolize Damant Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards, Rezona Louw Group Customer Care