JA
Johann A
1 reviews | Active since May 2014
07 Jan 2016, 11:42
No response/answer when calling call centre
I have been trying for 2 days to buy top up insurance for an overseas trip from ABSA - no answer at ***- just the normal irritating - \we have high call volumes"etc. Have spend more than 2 hours in vain waiting without success. If there is really such a high call volumes why not employ more agents and/or provision to leave message?"""
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Absa's replyOfficial
07 Jan 2016, 12:31Hello Johannalberts,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply07 Jan 2016, 12:31
Official
Hello Johannalberts,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,