DS
Dawie S
1 reviews | Active since Dec 2019
29 Sept 2020, 07:10
NO RESPONSE AND DISRESPECT FROM ABSA BANK
I have send my clearance sertificate from dept counseller a couple of times to ABSA with no response and when i phoned the dept review department they said they have never received any documents. This is blocking me from apllying for finance and it is very bad for ABSA to send me no response. I feel they are treating me unfair and i will take this futher.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
29 Sept 2020, 09:34Dear Dawie van schalkwyk Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
Absa's reply29 Sept 2020, 09:34
Official
Dear Dawie van schalkwyk Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care