1 reviews | Active since Jul 2016

24 Nov 2017, 08:13

No response after 10 days and after follow ups

ABSA, you need to get your house in order. I've sent an email request to allow my cards to be used for an overseas trip. After 7 days no response (besides automated email), then I followed up and after another 3 days still no response.

If you think Capitec was a threat, wait until Discovery launches next year.

0
Replies (1)
Absa
Absa's reply24 Nov 2017, 15:17
Official

Dear Customer

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Kind regards

Daphne Le Grange