No response after 10 days

Item: Absa
Rating: 1
Author: Colette G

I submitted a query to ABSA home loans and was assured someone would be responding shortly. That was 10 days ago . I've spent hours on the phone trying to get someone to follow up, but I just get sent in circles.

Helpful (0)

Replies (1)

Absa's replyOfficial

13 Dec 2017, 12:09

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply13 Dec 2017, 12:09

Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,