SP
Samuel P
1 reviews | Active since Oct 2011
04 Sept 2017, 13:38
NO Response
Geyser burst on Friday. No water and no response to fix to date. Calls made to ABSA and FOGI but given run around. Call centre will not give contact number of Jason Govender or Executive to escalate the matter.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
04 Sept 2017, 17:14
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply04 Sept 2017, 17:14
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
SP
Samuel P's updateReviewer Update
05 Sept 2017, 18:53Claimno: *** *** CallCentreReferenceNo: U5-4YKN-01 OrderNo: *** PolicyHolder: PERUMAL S
SP
Samuel P's update05 Sept 2017, 18:53
Reviewer Update
Claimno: *** *** CallCentreReferenceNo: U5-4YKN-01 OrderNo: *** PolicyHolder: PERUMAL S
Absa's replyOfficial
06 Sept 2017, 17:17Thank you
Best regards,
Absa's reply06 Sept 2017, 17:17
Official
Thank you
Best regards,