WO
Wessel O
1 reviews | Active since May 2018
28 Aug 2020, 09:00
*** - No response.
I have tried in vain to get a response from Refiloe Nqhome Case Administrator RBB SA: Everyday Banking about an amount that is going of monthly from my cheque account. I was eventually promised 2 to 3 days for a response, but since then silence.
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Absa's replyOfficial
28 Aug 2020, 13:31Dear Wessel Oosthuizen Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply28 Aug 2020, 13:31
Official
Dear Wessel Oosthuizen Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care