1 reviews | Active since Mar 2012
No Response
<p>On 20 June, 2017, I sent ABSA an email to their email address ********** requesting some information about a credit card. I got an automated reply acknowledging receipt of the email.</p> <p>When I hadn't heard from ABSA after 10 days, I sent another email. Again, I received the automated reply, but, after another 3 weeks, I have not received any further correspondence.</p> <p>Sorry, ABSA, but thus is a very poor show.</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you
Thank you
Dear Customer
I tried to call you o the number *** and some lady responded that it is an incorrect number. Reason for my call was to establish what the matter is about credit card because i have noticed on your profile that you do have a credit card.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
I tried to call you o the number *** and some lady responded that it is an incorrect number. Reason for my call was to establish what the matter is about credit card because i have noticed on your profile that you do have a credit card.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Have escalated your matter to card division. Will advise of the outcomes.
Have escalated your matter to card division. Will advise of the outcomes.