no response

<p>On the 9th August a double payment was deducted from my account on a ticket bought on internet for a mango flight. The issue is - I do not have the money to play with as it was R1200. No refund was received after a few sms notifications from ABSA. I received a call today from ABSA asking about services. I am generally happy but this issue is not my best experience. Just before I departed oversees a few weeks ago, I had to speak to 7 ABSA personel just to find out it is my personal mistake. Now if that is true and I made a mistake with the payment - why did I only receive 1 ticket if I paid twice. The lady I spoke to today promised me a sms with detail to whom I may complain BUT again no response!!!!!!!!! I was not happy and I do consider changing banks.</p> <p> </p>