Hellopeter
Share Your Experience
LW
Lang W

1 reviews | Active since Jul 2011

26 Apr 2018, 22:00

No resolution

Kindly action this further than your standard PR response:

https://www.hellopeter.com/absa/reviews/*****-feedback- **********

much obliged

0
Replies (6)
Absa
Absa's reply30 Apr 2018, 11:15
Official

Dear Client
Thank you for bringing this matter to our attention. Please provide us with the details of your complaint, how would you like us to assist you with. We will investigate the matter and provide feedback once the matter has been resolved.”

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

LW
Lang W's update02 May 2018, 11:09
Reviewer Update
Good day, The case reference I was given is F ********** , and it relates to account ********** 282 Although Hellopeter seems to doctor any numbers I enter here, this is the URL for the initial complaint: https://www.hellopeter.com/absa/reviews/*****-feedback- ********** Regards
Absa
Absa's reply02 May 2018, 15:44
Official

Dear Client
Thank you for bringing this matter to our attention. Please provide us with the details of your complaint, how would you like us to assist you with. We will investigate the matter and provide feedback once the matter has been resolved.”

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

LW
Lang W's update03 May 2018, 08:45
Reviewer Update
Seriously?. What do you not understand? Can you not trace your own reference number? Can you not follow a link? Phone me. My number is ***
LW
Lang W's update08 May 2018, 11:18
Reviewer Update
So still nothing huh?
Absa
Absa's reply08 May 2018, 21:21
Official

Can i have the details in order to assist, failing which i will not be able to.

I need the complaints details and the account number or ID to log a formal complaint.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,