EG
Edgar G
1 reviews | Active since Aug 2015
04 Apr 2025, 09:46
No reply again
Contacted ABSA life with respect to my funeral plan on 24 March, initial response was good, however I had a further query as my Spouse was referenced and I am divorced. No reply, reminder sent 2 April, no reply...
Why do I always have to resort to hellopeter for a reply from ABSA?
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Absa's replyOfficial
04 Apr 2025, 14:08Dear Edgar Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
Absa's reply04 Apr 2025, 14:08
Official
Dear Edgar Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe