AW
Alec W
1 reviews | Active since Jul 2017
05 Jul 2021, 15:12
No replies to emails
Unanswered emails for about 2 months relating to an ENATIS document
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
06 Jul 2021, 09:59Dear Alec Wicht Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***9 Kind regards, Rezona Louw Group Customer Care
Absa's reply06 Jul 2021, 09:59
Official
Dear Alec Wicht Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***9 Kind regards, Rezona Louw Group Customer Care
AW
Alec W's updateReviewer Update
06 Jul 2021, 10:40Thank you Rezona, I look forward to this matter being closed out
AW
Alec W's update06 Jul 2021, 10:40
Reviewer Update
Thank you Rezona, I look forward to this matter being closed out
Absa's replyOfficial
06 Jul 2021, 13:55Dear Alec Wicht Thank you for your posting.
Please refer to our email sent to your personal email address.
Kind regards, Rezona Louw Group Customer Care
Please refer to our email sent to your personal email address.
Kind regards, Rezona Louw Group Customer Care
Absa's reply06 Jul 2021, 13:55
Official
Dear Alec Wicht Thank you for your posting.
Please refer to our email sent to your personal email address.
Kind regards, Rezona Louw Group Customer Care
Please refer to our email sent to your personal email address.
Kind regards, Rezona Louw Group Customer Care