mF
mario F
1 reviews | Active since Mar 2009
22 Dec 2018, 12:14
No replacement ABSA card
My ABSA credit card expired in November - I sill do not have a replacement. My wife banks with FNB - she receives her replacement card by courier the month before her card expires!
I do get calls from ABSA card division - only to increase my limit - it seems like their focus is on new business and not on existing client service.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
24 Dec 2018, 12:43Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply24 Dec 2018, 12:43
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
24 Dec 2018, 12:47Dear Mr.Fazekas my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is ***. Progress will be provided within the next 5 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.
Best regards,
Absa's reply24 Dec 2018, 12:47
Official
Dear Mr.Fazekas my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is ***. Progress will be provided within the next 5 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.
Best regards,