pM
puleng M
1 reviews | Active since Nov 2013
15 Jun 2020, 10:05
No relief from this hippocrate commercial bank
On the 28 may the mother of my stepson deposited for him 250 rands he never got a cents. Yesterday he told me that the bank ate the money. I coululd not believe it R250 from a young man who is not working during this tough times of covid 19 its appouling i am deeply shouked about your afrikacity were u take some one s money like that. Kamo is 20 years, young black man who is trying to find his feets. Being supported by me and his mother the bank reep us of like that. We registered for this covid 19 relief fund and we are now scared that they still gonna eat it away. Please return my son s money its not fair on him.
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Absa's replyOfficial
15 Jun 2020, 12:05Dear Puleng and Kamohelo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply15 Jun 2020, 12:05
Official
Dear Puleng and Kamohelo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
pM
puleng M's updateReviewer Update
16 Jun 2020, 18:39Still my son s money was ****** by this bank absa and the lady who was given the case to slove asked me how stupid am i to think that they will resolvevthis matter. She was very disrespectful and condesanding asking me how old am i. I feel pity because my check account is with this bank. I even asked for my son to get his grand on this account but it shows that Busani and her team they are still going to eat it up. Africanicity mhy foot
pM
puleng M's update16 Jun 2020, 18:39
Reviewer Update
Still my son s money was ****** by this bank absa and the lady who was given the case to slove asked me how stupid am i to think that they will resolvevthis matter. She was very disrespectful and condesanding asking me how old am i. I feel pity because my check account is with this bank. I even asked for my son to get his grand on this account but it shows that Busani and her team they are still going to eat it up. Africanicity mhy foot