WB
Wayne B

1 reviews | Active since Oct 2015

16 Oct 2015, 12:09

No Refund received after 48 Hours!!

I transferred by mistake a fairly large amount from my Flexi Save account on 13 October 2015 to a credit card account that was linked to this Flexi Save Account but the credit card account hasn't been used since 2005 so it was made inactive by the branch. I called the ABSA customer care line and I was told that ABSA will refund me within 48 Hours. The credit card account has been removed from my banking profile since yesterday but today it is 3 days later and still no refund?

0
Replies (1)
Absa
Absa's reply16 Oct 2015, 14:20
Official
Hello wbezuidenhout,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd