1 reviews | Active since Sept 2017
No refund for an overpayment made to ABSA
ABSA owes me a refund in the form credit balance to my FNB cheque account for an overpaid for my loan repayment, this was meant to be done with immediate effect. I have been following this up now since august 2017 there is no progress every time I contact them they tell me to wait another 48 hours to which they have not till today.
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Your matter complaint is being dealt with by one of the case managers. They are busy working on it and will provide you with feedback.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Your matter complaint is being dealt with by one of the case managers. They are busy working on it and will provide you with feedback.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd