dR
david R
1 reviews | Active since May 2011
08 Sept 2023, 18:02
No proof recieved
I have a ABSA credit card. I have paid R3000 on 17-08-2023. ABSA do not give me a statement for proof of payment after i have already forward proof of payment. ABSA do not send me payment proof that they have received my R3000 payment. ABSA, i will definitely not refer any person to institute and will not make any further payments to ABSA and/or Brooks and Luyt until ABSA or Brook Luyt forward me a current statement up to date what i have paid and still owe.
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Absa's replyOfficial
11 Sept 2023, 08:44 Dear David, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0 Regards,
Godfrey Ndou Customer Value Management
Godfrey Ndou Customer Value Management
Best regards,
Absa's reply11 Sept 2023, 08:44
Official
Dear David, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0 Regards,
Godfrey Ndou Customer Value Management
Godfrey Ndou Customer Value Management
Best regards,