No progress on request

<p>I requested on 29/08/2016 by letter sent via e-mail and sent by courier that ABSA closes the accounts of the Late H M A Grobbelaar (Acc: ********** 945) and transfer the proceeds to the Estate Account - I am the appointed Executor in the Estate. The balances in the account is not even more than R5,000.00 and I am unable to finalize the estate until ABSA closed the accounts and transferred the money.</p> <p> </p> <p>Today is the 12th day of October 2016, and I still cannot see that the account has been closed. Telephonically it is impossible the get hold of the Estates Department, therefore we are relying on e-mails to communicate with them - with no feedback from their side. This is, to be honest, pathetic...</p>