AG
A.P. Greeff
1 reviews | Active since Jan 2024
16 May 2026, 10:11
No progress on mu ***** complaint.
There were *****ulent transactiond on my credit card on 4 December 2025. It was reported to the ***** department with the requires documents. I queried numerous times requesting updates and a resolution -no feedback except a new ref number every time and that someone will contact me. I have been a ABSA client for nearly 50 years and this is the service I receive from them.
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Absa's replyOfficial
18 May 2026, 11:23Dear A.p. G Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply18 May 2026, 11:23
Official
Dear A.p. G Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareVanessa Crowe
Best regards,