No POS at ABSA

My Speedpoint POS is not working , waiting from 11 July until 18 July with no help. I have phoned them on the11 of July and got *** as ref , on Wednesday 12 July i phoned again and got *** as ref and they said they will escalate the call. On Thursday13 July i phoned again and was told a manager will call me. got *** as ref again. I phoned on Friday the 15 July again. Today i called again the 18 Jully. Still nothing has been done. I think i would be better for business to move to other banks , as ABSA can clearly not give us small businesses services in this economically difficult times. Not my customers cant even pay with their cards. I am disgusted at ABSA