PZ
Pam Z

1 reviews | Active since Nov 2012

22 Sept 2018, 21:39

No policy schedule against credit card in surface

I've had the ABSA credit card since November 2010, however, to date I've never received a policy schedule against the insurance taken in case of death, dread disease or retrenchment. I do known that it is the guidelines and rules of FAIS that I should be provided with this document on annual basis.

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Replies (1)
Absa
Absa's reply25 Sept 2018, 13:43
Official

Dear Client

Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd