CR
Christo R
1 reviews | Active since Jan 2018
07 Jan 2020, 09:25
No phone answer
Can someone please answer the phones at the Personal loan settlement department. I have been struggling for a week phoning everyday and holding for an average of 30 minutes for someone to assist me. This is pathetic
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Absa's replyOfficial
07 Jan 2020, 14:33Dear Christo Rademeyer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply07 Jan 2020, 14:33
Official
Dear Christo Rademeyer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,