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JV
Johan V

1 reviews | Active since Mar 2009

30 Jul 2024, 10:54

No people working at Absa

Since yesterday I have been struggling to get hold of my banker at Absa Centurion. The branch number has been disconnected and the bankers direct line just rings. I even called another branch and tried to speak to a banker but no answer. Is there still people working at Absa? Absolutely worst service you can think of.

0
Replies (3)
Absa
Absa's reply30 Jul 2024, 12:16
Official
Dear Johan van Vollenstee Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
JV
Johan V's update30 Jul 2024, 14:30
Reviewer Update
Thank you. I did receive your email, I tried to call you on the number in your email but get a message the number does not exist. I rep**** on your email but also no response.
Absa
Absa's reply30 Jul 2024, 15:10
Official
Dear Johan van Vollenstee Thank you for your posting. Kind regards,Group Customer CareRezona Louw