1 reviews | Active since Apr 2016

02 Jul 2016, 09:04

No Payments made Apparently

<p>I have been under Debt Review for quite a while now and have been making payments monthly to Absa since 2014 not missing a payment. Now when the time comes that the ammount is settled ABSA is claiming that they have not received payment from me. I have full statements showing payment made to there third party Symington and De Kock and the fact is that i over paid. Now Absa revers me to the Third party which in returns me to another third party and nobody is comming back to me woth any awnsers. Absa I will take they time and effort to put it trough hello peter on a daily basis until this is resolved. I am looking for a new banking institution and ABSA WONT BE IT. Please keep an eye on your social media platforms as i will use it as well. Please also note that i will lay a formal comlaint at the NCR and the banking ombudsman.</p>

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Replies (1)
Absa
Absa's reply04 Jul 2016, 09:50
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Vanessa Crowe Group Customer Care Absa Bank Ltd

Best regards,