No Online Banking Assess ????

<p>2 Days ago I e-mailed customer services and phoned asking to assist as I could not log onto my account:-</p> <p>Yesterday no response went to "Talktous" who said ther was no record of my request????</p> <p>Re-sent e-mail to "Talktous", only to be told "The link to reset my password, is not on the website when I log in!</p> <p>They escalated my request for help, with promises to come back to me yesterday - Well, Still Waiting for the "Urgent contact"</p> <p>Still cannot get into my online banking??</p>