No one want to assist

I am a bit ****ed off, as a new client with ABSA vehicle assets. I tried to call the client service centre today and was passed to the one agent to the other. I had to explain my sitsuation to 7 different people in seven different departments. even spoken to a team leader there. but no avail. I was stuck and to through the towel. as a have bough a vehicle whereby ABSA assisted me with the finance, I wanted to extend the cooling off period with another 5 days. I had to take the car in for repairs and still have to decide what to do. the car was handed in today at the very last day off the cooling off period. now I couldnt proceed with the request because off "passing the bucket". I am a angry and ****ed client.