No one to assist with online banking (ABSA)

<p>Hi </p> <p>I am very upset with the situation I am in with (ABSA), in this week I have been trying to log into my ABSA app and online account, but it keeps on saying my details is incorrect or "unauthorised", so I had no clue what the problem is. I phoned ABSA yesterday and asked them whey can't I log into my account, they said my account is suspended, and I did not know why, they said my online banking fee of R85 is not paid, but I did not get any notification to inform me that I need to pay R85, R200 were transfered into my account this week and according to ABSA there are still no funds available, I am just so upset because there is nobody to help me, because there is nobody that works on a weekend to help with activation for my account. I don't think that is fair. They suspend my account for R85 that I didn't know of. And I have been very loyal to ABSA for a very long time. I have transactions tat I have to sort out and I can not do that seeing as they suspend my account dew to R85.</p> <p> </p> <p>I need this sorted out ASAP.</p> <p> </p> <p>Thank you</p>