1 reviews | Active since Sept 2016

18 Nov 2017, 12:24

No one should ever open an ABSA Account ever!!!!

Refer my previous review. The ***** case I reported with ABSA on 13 June 2017 has not been followed up. I've spoken to complaints, ombuds & collections department. NO ONE IS GETTING BACK TO ME. When I speak to collections at ABSA they refuse to let me speak to a supervisor & also refuse to update/ escalate the complaint. I now receive calls from ABSA 3 times a day from collection agents asking me when I am going to pay back the money that ABSA stole!!!! ABSA you stole R13,517.40 from me and I don't owe you a cent. I do not even have a credit facility with you!!! Pay my money back and stop calling me to collect on your gross negligence!!! Responsible employees that I've noted thus far: Masiane Lebogang, Nthadising Mashishi

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Replies (1)
Absa
Absa's reply20 Nov 2017, 16:08
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd