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Patricia M

1 reviews | Active since Sept 2017

08 Feb 2018, 09:35

No one in ABSA is asissting

Good Day I am wirtting to you due to that I am not recieving the help that I need on my account in order to close it, it has been almost 2 months now and you guys cant even help with a simple amount that is outstanding that needs to be cleared by a overseas company (ITUNES) i need to close off my account, you guys already have charged me bank charges for an account I do not want open!! please fix this asap, i am losing patience here as everyone passes me on to someone else to help but then no one can help ???? REF: **********

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Replies (2)
Absa
Absa's reply08 Feb 2018, 16:31
Official

Dear customer

I have noticed that the case is being handled by one of my colleagues which i have asked for them to make contact with you

PM
Patricia M's update08 Feb 2018, 16:51
Reviewer Update
Please do as I need to know who is dealing with the matter and what is the action plan