NO ONE IN ABSA CAN HELP!!!!!

Thank you Absa for THE worst experience ! How on earth can it take 2 weeks to get an overdraft limit increase , no other bank has the kind of nonsens , and when trying for hours and days after days to get an answer absolutely NO ONE in ABSA can help me ! My telephone bill is higher than my overdraft amount after all the hanging on and on and on and on and on , this is absolutely ridiculous , even after being approved , 4 days later and still no money in my account ! This is not the way to look after your clients !