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Gabi M

1 reviews | Active since Sept 2020

22 Jun 2023, 20:13

No one comes back to you

I put money into my bond and they meant to do a reconciliation it’s been two days after sending so many emails, no one has bothered to even get back to me.

0
Replies (2)
Absa
Absa's reply23 Jun 2023, 08:12
Official
Dear Gabi Miller
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  
 
The reference number to your complaint is C-***4.
 
Kind regards,
Group Customer Care
Rezona Louw
Absa
Absa's reply27 Jun 2023, 13:07
Official
Dear Gabi Miller

We refer to your complaint posted on Hellopeter.

Please accept our sincere apology for any inconvenience caused.

The reference number for your complaint is C-***4.

Kindly provide our office with your account or ID number by close of business 27 June 2023, to ensure effective investigation and feedback.

Regards,

Rezona Louw

Specialist Case Manager: Social Media
Customer Value Management: Customer Care

T +11 ***