NO ONE CAN HELP ME!! AT MY WITS END!!

I have been pushed from pillar to post in the last 45 minutes and no one seems to know what is going on at ABSA. Are there no trained people at Absa to help with queries??? I have been put through to every possible department from debit order switching to collections and goodness knows where else. All I want to find out is whether there are funds available on my Revolving Loan account!! PLEASE can someone, anyone let me know what number to call??? I have called General Enquiries and Head Office and Enterprise Middle Office Client Care and no one can help?