TR
Tiisetso R
1 reviews | Active since Jul 2017
22 Dec 2017, 09:09
No one can assist
An amount of R769.99 was debited from my Cheque Account this morning. I would like you guys to reverse the transaction as I know nothing of that sort.
no consultant has assisted me, i was just told about an email address where i would need to send my complaint to which is of no use to me.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
22 Dec 2017, 14:09Dear Customer
Thank you for bringing this matter to our attention.
Please refer to your statement nothing was debited for the above amount against your cheque from the 15TH of December.
Regards
Claudette
Absa's reply22 Dec 2017, 14:09
Official
Dear Customer
Thank you for bringing this matter to our attention.
Please refer to your statement nothing was debited for the above amount against your cheque from the 15TH of December.
Regards
Claudette
TR
Tiisetso R's updateReviewer Update
22 Dec 2017, 14:14I RECEIVED AN SMS NOTIFICATION STATING THAT AN AMOUNT OF R769.99!!! CALLED YOUR USELESS CALL CENTER AND THEY CONFIRMED THAT AN AMOUNT OF R769.99 HAS BEEN DEBITED THIS MORNING. HOW ON EARTH CAN I REFER TO AN OLD STATEMENT??? GO THROUGH MY RECENT STATEMENT YOU WILL SEE! AND CALL YOUR CLIENTS BACK , I DEMAND A CALL BACK!
TR
Tiisetso R's update22 Dec 2017, 14:14
Reviewer Update
I RECEIVED AN SMS NOTIFICATION STATING THAT AN AMOUNT OF R769.99!!! CALLED YOUR USELESS CALL CENTER AND THEY CONFIRMED THAT AN AMOUNT OF R769.99 HAS BEEN DEBITED THIS MORNING. HOW ON EARTH CAN I REFER TO AN OLD STATEMENT??? GO THROUGH MY RECENT STATEMENT YOU WILL SEE! AND CALL YOUR CLIENTS BACK , I DEMAND A CALL BACK!