LL
Lerato L

1 reviews | Active since Nov 2012

09 Sept 2016, 08:41

No one at Home Loans can change a debit order date

<p>I have spoken to 5 agents (5 occasions) and requested my debit order date to be changed. No joy!!!</p> <p>Each time I phone I am promised a call back by someone senior - phone call dololo</p> <p>I closed my transactional accounts 5 years ago because of this uselessness - now it's time to move my home loan and be completely ABSA FREE!!</p>

0
Replies (1)
Absa
Absa's reply09 Sept 2016, 11:06
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd