No one answers

I did a sim swap approximately 1 month ago. I subsequently used the absa internet banking without a problem.<br> <br> Today, however, I attempted to pay someone but there was a message on my internet banking saying that my internet banking had been deactivated for 36 hours. I need to make the payment TODAY<br> <br> I have been attempting to get through to your call centre (first ***) in order to request that my internet be reactivated, however, I was told to contact ***because they cannot assist (really?). When I call this number, no one seems to answer despite several attempts. I need to make the payment today as I am getting married in less than a month! This (in addition to other incidents over the past year with absa) have made me want to change banks.