DO
Ditlhoriso O
1 reviews | Active since Jun 2025
21 Nov 2020, 11:12
no money in my account
Good day
I'm writing this on behalf on my cousin brother. He received an inheritance money on Thursday (R514 000) - When we woke up today there was no more in the account, the money was withdrew via cash send, they first withdrew R 500 000 and the other remaining R 14 000, When we visited the bank (ABSA) today ( 21 November 2020) they said they dont see where the money went and we've opened a case in the police station regarding this matter.
how this possible, a sum of R 514 000 leaves a bank without any paper trail. something does not add up. this is a urgent matter, please respond
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Absa's replyOfficial
23 Nov 2020, 16:02Dear Sinenhlanhla, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply23 Nov 2020, 16:02
Official
Dear Sinenhlanhla, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd