AM
ANNELIE M
1 reviews | Active since Sept 2018
10 Feb 2020, 12:34
No means No...please respect your clients
I am currently booked off sick and a gentleman from Absa trying to sell medical insurance poned me. He did not give me a chance to say i am not interested and even when I told him I was sleeping he just went on. I told him nicely twice I am not interested...he did not listen. My husband then tried and he just kept on so we put the phone down. He phoned 3 times ....please consider No thank you to be No thank you and respect your clients. We dont want products we cant afford right now...so if we say no...it means no
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Absa's replyOfficial
10 Feb 2020, 15:16 Dear ANNELIE MAARTENS Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards, Rezona Louw Group Customer Care
Absa's reply10 Feb 2020, 15:16
Official
Dear ANNELIE MAARTENS Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards, Rezona Louw Group Customer Care