IC
Ivor C

1 reviews | Active since Nov 2018

04 Apr 2019, 11:42

No Letter Received

I settled and closed my Woolworths Credit Card (ABSA) early March and requested a "paid up" letter or letter stating that the account is closed. To date i have not received this despite me calling in to request it again. I need it urgently for a home loan application. Please can you send this to me asap on ********** or ********** . Thanks very much

0
Replies (2)
Absa
Absa's reply04 Apr 2019, 14:14
Official
Dear Client,
 
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply04 Apr 2019, 15:31
Official
Good day Mr Caldecott, 
I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***.This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details. 
 

Best regards,