MT
Mantlha T

1 reviews | Active since Oct 2022

07 Nov 2016, 11:42

NO Joy with ABSA

<p>Am an ABSA Account holder I had a problem of receiving tons of SMS notification after a transactions has happened or should I say duplicate SMS amd wondering who is going to pay for those SMSes and I contacted call centre and every time consulted I spoke to has his/her own conclusion I have lost money I had to hold for 15 minutes every time and still no help and so I decided to Log a call with ABSA Complaints last week with Nthabiseng and she didn’t bother logging a call for and on Tuesday it was logged with ref ********** and no one bother to contact me</p> <p> </p>

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Replies (1)
Absa
Absa's reply08 Nov 2016, 07:01
Official

Dear Customer

Please accept my sincere apology for any inconvenience we may have caused you.

Kindly note that I have escalated to Dansig Boyve *** the team leader for the complaints area to contact you urgently.Regards Claudette

Best regards,