DI
Detlef I
1 reviews | Active since May 2012
10 Mar 2023, 14:15
no joy or feedback
Dear Absa Bank, I have tried to reach Ms. Natalie Snyders on her mobile number and her email address to no avail. Can someone inform me who my area manager is so I can take this forward? I dont know why it is so difficult to get banking related things done when you have banked with the group since Trusbank days.
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Absa's replyOfficial
10 Mar 2023, 14:36Dear Detlef Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply10 Mar 2023, 14:36
Official
Dear Detlef Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsPravesh BejayAbsa Bank Group Customer Care