No interntbanking service for three weeks

Due to a shortage of R22 in one of my accounts, my internet banking has been suspended. I called the call centre, they said it might take from 24 up to 48 hours to fix the problem, but if I go into the branch it will be fixed immediately. I have visited Bultfontein branch 4 times, and Durbanville branch once, and after nearly 20 complaints to the call centre, which they have logged every time, this morning I have to make an urgent payment, and surprise, no internet banking service. This is really getting pathetic, and I am seriously considering moving banks, as NO HELP IS RECEIVED, and this for a R22 problem. Unbelievable! I will however go into the Durbanville branch (again) today, and if this problem is not getting sorted today, hallo FNB or Standard, and good buy to ABSA.