No internet banking for my business for 10days

The verification code is not coming through to my app, I phoned absa 10 days ago and they said it will be fixed after 2-3 days! its still not fixed, I cant pay my staff, I cant pay anything!!! Nothing, my hands are cut off! I live on a farm and have to drive in to town to buy airtime, pay fines etc. This is unacceptable!!!!!!!! I have been banking with absa for almost 30years and my business for 4 years and I would like to close all my accounts and move them over to a different bank. And the staff online that I had to deal with is *********** her name is Rosita...... **********