1 reviews | Active since Mar 2009
NO INTEREST IN LOYAL CUSTOMER FOR MORE THAN 30 YEARS
<p>I have been with ABSA for more than 30 years. I app**** for a loan over my immovable property. A valuation was done of which the costs of more than R7000.00 was debited to my account only to have the most bizarre reasons been given for not approving my loan. This is not acceptable and I am in the process of moving my accounts to another bank. All they did was making more money out of me with the valuation and then giving me a cold shoulder. ABSA will rather make a quick bug out of a customer then trying to keep the customer. Johanna van Niekerk never came back to me, I always had to send numerous messages to her before she eventually took the time to reply. No customer service exists in ABSA and also no loyalty towards their customers.</p>
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
