JO
JOANY O

1 reviews | Active since Dec 2015

15 Dec 2015, 12:58

NO INTEREST IN ASSISTING OPENING BUSINESS ACCOUNT

MY DAUGHTER WENT IN O ABSA BANK THIS MORNING TO OPEN AN BUSINESS ACCOUNT. SHE DID HAVE AN APPOINTMENT BUT SAT THERE FOR AN HOUR OR MORE. AFTER SHE HAS SPOKEN TO THE RECEPTIONIST WHO GAVE HER LIP, MY DAUGHTER WAS REFERRED AN CONSULTANT WHO ABRUPTLY TOLD HER AFTER SHE SAW THE REGISTRATION PAPERS THAT IT MUST BE ON A A4 PAGE WHICH IT WAS, MY DAUGHTER INFORMED THE CONSULTANT THAT IT WAS THE WAY THAT CIPRO HAS EMAILED IT THROUGH TO HER AFTER WHICH SHE TOLD MY DAUGHTER THAT SHE CANNOT HELP HER BECAUSE SHE IS ACTUALLY ON LEAVE (what the heck was she doing there in the first place). MY DAUGHTER JUST WANTS TO OPEN AN BUSINESS ACCOUNT IN ORDER FOR HER TO BE ABLE TO OPERATE BUT ABSA DOES NOT SEEM TO FLIPPEN CARE FOR NEW ACCOUNTS. MAYBE THEY HAVE TOO MANY. IF THIS DOES NOT GET SORTED OUT I WILL PHONE ABSA'S CEO AND WILL LAY A FORMAL COMPLAINT THERE AS WELL. MY DAUGHTER HAS AN CHEQUE ACCOUNT AND FUTURE PLAN WITH ABSA. MY DAUGHTER IS VERY UPSET AND WOULD LIKE TO HAVE SOMEONE AT ABSA IN THE BUSINESS SECTION OPEN HER BUSINESS ACCOUNT. HER BUSINESS HAS BEEN REGISTERED PLEASE ASSIST. I AM GIVING HER IDENTITY NUMBER AND CELLPHONE NUMBER TO BE CONTACTED AS SOON AS POSSIBLE

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Replies (1)
Absa
Absa's reply15 Dec 2015, 14:32
Official
Hello MYCHILD,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd