No information to activate credit card

I received a new card in November from ABSA after my card expired. The card was delivered by a courier company without information pamphlet of how to activating a card. After three calls to absa, their consultants still failed to tell me how the card can be activated. All these consultant were not even sure of their story. These were typical advises I got from them of how to activate the card: -Go to the branch -Dial ********** 73 and option 5 -Use telephone banking -Register for online or telephone banking and activate the card -Use the atm

All failed, except going to the branch. Again I will have to make time because most of the time I am on the field.

Second issue is that I app**** for home loan re-advance on 8/12/2017. To this, I have never received any feedback whatsoever, not phone call, nothing. This is approximately a month and two weeks. I hope they are doing this to me because this is not good for business.

I am very confused about these things. Absa gives me headache every time I have to deal with them.

Somebody please rescue me from this torture by this bank.

Regards,