NO INFORMATION ON ATM CRIME

On Tue 8 Dec at 8:15pm I wanted to draw cash from a ATM at the BP / Pick & pay Express on Elgin Road. Kempton Park. The ABSA ATM was not working and being 78 and not fami**** with the FNB ATM I asked my son to draw . The man in front of him pretended to leave his slip in the ATM and used this to distract my son and take the card. I called ABSA only to be asked question after question, so while i was on the phone to ABSA a R1000 was taken out my account. My issue is yes that ABSA did not stop the card immediately. Also knowing the level of crime why not use random OTP and the additional request of an id number at an ATM??. And instead of sending us marketing material via sms , send us useful information like the methods these people use to distract you? they tell us to be aware around ATM'S and not trust strangers. They are given on a daily basis information from clients on how they got *******. Send this information out so clients can be aware of this. The more informed we are as clients the less it will cost the banks in the long run. Set an example ABSA let the ********* know that if they take from a ABSA client all the cleints will get a sms informing them of this new trick.