No humanity at all

Hi, I've had a Virgin money card for some time now. In September 2017 I became very ill, diagnosed with lupus, vasculitis, panniculitis, antiphospholipid syndrome, stage 2 macular degeneration, herniated spine and cysts in my womb. I was not working and paid my credit card in lump sum amounts when I received money. I made dull payment last week where I could use the money. On Tuesday I received a message that my limit was decreased. Now I have no funds and my husband collapsed and taken to hospital on Tuesday. He is still admitted. I honestly think this is extremely unfair and pathetic service. I was not informed earlier other wise I would of just paid the installment only. You have taken away funds that I required urgently. Soothe community needs to know that if they make full payment, chances are they take the money and reduce the limit. This is total inconsideration, you guys have no humanity left!!!!