no help with my LATE mother's estate account.

i tried to open a account for my late mother's estate with Knysna ABSA. i was told both executors need to be present to open the account. my brother is in Pretoria and i in Knysna. my mother had a 60 days deposit account with ABSA. i tried to get the money transferred to a estate account i opened at FNB Knysna without any problems. (my brother and second executor just needed to fax all signed documents to the bank.) eventually the consultant helped me to complete forms and informed me the account will be transferred to the Estate account within 8 days this is now 14 days later and i can still not close the ABSA account or get the money transferred to FNB to start winding up the Estate.

VERY POOR SERVICE. GLAD I AM NOT WITH ABSA ANYMORE. PLEASE ASSIST ME TO GET THE MONEY TRANSFERRED TO FNB SO I CAN GET SERVICE