TS
Tanya S

1 reviews | Active since Sept 2010

03 Sept 2015, 12:19

No help waste of time

I mailed them yesterday about checking for a payment I made in June to a company who wants to now rip me off and make me pay R230 odd when it was only an amount of 2x R29! They refuse to help and say I have to go to a branch with my Identity book! Last time a lady helped me over the phone!!! You can't even rely on your bank with a problem!!! What a waste of time!!! Tanya ***

0
Replies (1)
Absa
Absa's reply03 Sept 2015, 14:56
Official
Hello Poenoe,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd