No Help to reverse POS debit orders branch, call center and emails No One is Helping

I have a savings account with Absa banki and for the past 2 months I used every evenue available to get them reverse the POS debits that go as duplicates. The branch said if it's less than R500 I must phone ***. When I called the call center told me they cannot reverse such I debit order, I must send an email. I have sent out less emails to disputes and I was asked to send proof that I communicated with the third party( Otter) and asked for a refund or reversal. I did send Absa bank such proof and until NOW NOTHING HAS BEEN DONE MY ACCOUNT US STILL BEING DEBITED. What WORSE IS THA MR I WILL BE TOLD THEY CAN ONLY REVERSE FOR 40 DAYS AND I LOSE ALL MY MONEY.... I HAVE BEEN TRYING FOR MONTHS TO GET ALL MY MONEY BACK. THESE DEBIT ORDERS GO BACK TO MAY, JUNE, JULY, AUGUST... I need all my money back. I am very disappointed at the service offered by ABSA.